Club Fitness - Collinsville-Collinsville

Club Fitness - Collinsville

  • 4.7 (679)

Club Fitness – Collinsville is a fitness center that aims to cultivate a warm and inviting environment for individuals committed to their health and wellness. The gym is open 24 hours a day, providing members with the flexibility to work out at their convenience, which is a significant draw for many. This accessibility allows fitness enthusiasts to integrate their workouts seamlessly into their busy schedules, accommodating different lifestyles and routines.

However, the experience at Club Fitness can vary significantly among its members. While some individuals thrive in this open-access environment, enjoying the freedom it offers, others have faced hurdles that undermine their fitness journey. Notably, issues related to entry, primarily linked to the gym’s app, have been a source of frustration for several patrons. These technical glitches can create barriers to accessing the facility, which diminishes the overall experience for those eager to engage in their workouts.

Moreover, while the gym’s commitment to fitness and member health is clear, feedback suggests that areas such as cleanliness and customer service require attention. Ensuring that the facilities are well-maintained is crucial for fostering a positive workout atmosphere. Many members have voiced concerns about the hygiene of the equipment and locker rooms, which can detract from their motivation to use the space consistently. Additionally, the level of customer service has been highlighted as an area that needs improvement, with some members feeling that their concerns and inquiries have not been adequately addressed.

Billing practices and communication have also emerged as significant pain points for members. A lack of clarity in billing can lead to confusion and dissatisfaction, prompting some individuals to explore alternative fitness options. Open lines of communication and transparent billing processes are essential to building trust and maintaining member satisfaction.

Despite these challenges, Club Fitness – Collinsville continues to be a prominent choice for individuals embarking on their fitness journeys in the local community. The gym fosters a sense of camaraderie among its members, which can be incredibly motivating. The diversity of workout options available, from weightlifting to group classes, provides opportunities for people of all fitness levels to engage and find their niche.

For potential members evaluating their fitness options in the Collinsville area, it is crucial to consider both the benefits and drawbacks of joining Club Fitness. The welcoming atmosphere and 24-hour access are significant advantages; however, prospective members should also be aware of the areas that require improvement. As the gym works to address feedback regarding cleanliness, customer service, and communication, there is substantial potential for growth and enhancement. In summary, Club Fitness – Collinsville holds promise for those looking to commit to their fitness goals, but it is essential for individuals to weigh their options and consider their priorities before making a final decision.

  • Business Type
  • Fitness center
  • Amenities
  • 💵 Accepts Credit Cards
  • 📶 Wifi
  • 🚘 Parking
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4.7

Score based on 679 reviews

Club Fitness - Collinsville has received 679 reviews with an average rating of 4.7 out of 5

🕐 Club Fitness - Collinsville Open Hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:
(Easter)

Open 24 hours
Hours might differ

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  • How to Reach Club Fitness - Collinsville
  • 571 Beltline Rd, Collinsville, IL 62234, United States

Club Fitness - Collinsville Reviews

  • Chelsea
I would NOT EVER ever recommend this gym! Filthy, disgusting and the staff are rude. Also No amenities or kids club. Honestly a waste of space.
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  • First
Bring back key cards !!! To this day the silly app QR code rarely ever works for me. I have to wait at the door until someone let's me in. I have a plan for 24 hour access therefore I should have no issue getting inside. but that's never the case for me. Others have same issue
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  • Brenna Horton
Terrible company that is poorly ran. Can not get in contact with billing, cooperate, or any locations over the phone or email. Put my cancellation in and it took months to go through while they continued to charge me as well as over charge me with no explanation of why. Had to end up getting a new card and reporting the charges. Much rather use and prefer Planet Fitness, way better communication, prices, and actually care about their customers.
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